In the past, I have shared a bit about using negative thought interrupters in our own lives. So, today, I wanted to talk about dealing with negative people in our lives. I’ve been contemplating this quote by Tony Gaskins: “Negative people need drama like oxygen. Stay positive,...
We talk a lot about listening, and there’s no shortage of books or quotes surrounding the topic, including this one: “We have two ears and one mouth so that we can listen twice as much as we speak.” - Epictetus When I was younger, I remember adults...
Today, I wanted to go in a slightly different direction and share with you this PDF – The 20 Bad Habits: Challenges in Interpersonal Communications. This sheet has been part of my life for over a decade, and it’s been invaluable to my growth as a husband, dad, friend,...
I often find myself going back to older books and notes I’ve jotted down. I recently pulled this one out: The Book of Mistakes by Skip Prichard. It’s an excellent and very unique book. It deals with three characters throughout three different times in history: a...
We are so humbled and grateful! For the seventh consecutive year, our parent company Pango Group has been recognized as one of the best companies to work for in Los Angeles. Here’s what our awesome CEO, Scott Akerley, had to say about this exciting achievement: “I have...
Today, I wanted to talk a bit about words. Words are incredibly important, and the most important ones are those that we use out loud and internally towards ourselves. And given the massive impact they have on our lives, I wanted to share an exercise that...
I think a lot about forgiveness and what it means. It’s one of those things that might mean different things for different people, but for me, it’s the release of resentment or anger. When I forgive someone, it doesn’t mean that I will go back...
I believe, in our own minds, that we create what we focus on. If we are thinking non-stop about stress, disappointment, and negative thoughts, it creates more of those feelings. This is an important concept and something to be very mindful of because it massively...
Recently, a few colleagues and members of our team have asked me about my meditation practice, so I thought I would give you a little story about my meditation journey. There have been many claims that I’ve read about what meditation can do - healing...
I've often wondered about the difference between customer service and hospitality, and here are some conclusions that I’ve come to. Customer service is when you simply read the handbook. For example, answering the phone with, “Good morning (company name). How can I help you?” Hospitality...